In real estate, every sale can come with its surprises. Sellers Shield™ recently received a legal claim that shows how important it is for sellers to have the right protection in place—and how our Home Sale Legal Protection™ can be the safety net they need. Here’s how we stepped in to support a seller facing a serious post-sale allegation.
A seller sold their home in May, expecting to put the sale behind them and move on to their next chapter. However, in October—months after closing—the seller received a written threat from their buyers. The buyers claimed that the property had a serious mice infestation that wasn’t disclosed during the sale. Without issuing a formal demand letter, the buyers instead filed for court-ordered mediation to settle the matter.
Thankfully, the sellers had purchased Sellers Shield’s Home Sale Legal Protection™. The moment the listing agent—the primary point of contact—called us to tell us about the letter they received, we immediately went to work. Within hours, we connected the seller with a local real estate attorney specializing in cases just like these. Hiring an experienced real estate attorney was essential for tackling the situation quickly and effectively.
The real estate attorney that we hired worked diligently, handling the mediation process and ensuring that the sellers’ were protected every step of the way. The case ended in the best possible outcome for the seller—it was dismissed, and the seller was able to move forward with peace of mind.
Selling a home is one of life’s biggest milestones, and Sellers Shield™ believes that sellers should feel protected even after they hand over the keys. This legal claim demonstrates how Home Sale Legal Protection™ shields our customers, handling unexpected claims with swift action and providing dedicated support.
*This seller opted for two years of Home Sale Legal Protection, which covers up to $75,000 in legal fees. Sellers also have the option to purchase four years of protection, which cover up to $75,000 in legal fees.
