help and support

Our tools and forms are 100% free to use for all of your clients. 

During disclosure, we give definitions, tips, and guidance throughout the form.  The disclosure form includes expandable fields, meaning that sellers can provide as much information as they would like without being limited by the space provided on the traditional handwritten forms or fillable PDFs. Sellers are also required to answer all questions, so that no questions are missed. Once the seller completes and signs, a custom formatted, legible, and fully completed PDF is emailed directly to the agent and home seller, and stored in their dashboard.

Depending on the state, addenda will either be automatically added based on the seller’s answers (ie. lead-based paint form) or the agent can choose which addenda are required.

Disclosure forms are legal documents and sellers commonly ask their agents how to answer questions on the forms. These questions put agents in a difficult situation legally, because they are not attorneys.  Our Gold Standard Disclosure Process™ guides sellers through disclosure, separating the agent from the disclosure, reducing agent liability. 

Additionally, purchasing or informing sellers of Home Sale Legal Protection™ fulfills fiduciary duty and proves the agent has provided the highest standard of care in the event of a claim.

You’ll be able to track all of your seller’s progress in your dashboard. Once your seller completes the disclosure process, you will receive an email with the completed PDF. You can also manage and download completed forms from within your dashboard.

The seller can access their forms in their dashboard anytime to edit and make changes.  If edits are made on a fully executed document, the seller(s) will have to resign and date.

Great! Your broker can reach out to our team at [email protected] and one of our account managers will get your brokerage set up.

When sellers get sued the agent and brokerage are almost always named in the lawsuit. Leading national insurance companies have endorsed Sellers Shield™ in their E&O policies, offering brokers and agents deductible waivers on claims where Sellers Shield is used. 

No, we do not sell personal information.

If Home Sale Legal Protection™ was purchased and there is a claim after the sale, Sellers Shield will appoint an expert, local real estate attorney to defend the seller against a buyer dispute. Sellers Shield™ will support the seller from start to finish and pay up to $20,000 in legal fees.

The protection activates on the day the home closes.

No.  Home Sale Legal Protection™ can only be purchased up until the closing of the sale.